About Mero Test
Mero Test is Nepal’s first online test date booking app, allowing students to book IELTS, PTE, TOEFL, and GRE tests. Users can easily download and print their results. Mero Test also offers quick access to career counseling, documentation, and visa processing for studying abroad. Payment options include Business QR, direct Fonepay, eSewa, and cash, ensuring a secure and smooth experience.
Privacy Policy
Who We Are
Welcome to Mero Test! Our customer portal address is:https://user.merotest.com or you can download our mobile application from the Google play store and App Store. By using our application, you agree to the collection and use of information as outlined in this Privacy Policy.
What Personal Data We Collect and Why We Collect It
User Accounts
To use the Mero Test app, users need to create an account. We collect personal data such as name, email address, and password to facilitate account creation and authentication.
Media
If you upload images to the application, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the application.
Contact Forms
If you submit a contact form, we collect the information you provide, including your name, email address, and message. This data is retained for customer service purposes but is not used for marketing without your consent.
Cookies
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” extends login persistence. Logging out removes the login cookies.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor accessed the other website directly. These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, especially if you have an account and are logged in to that website.
In-App Purchases
If Mero Test offers features or functionalities that can be purchased within the App (in-app purchases), the following terms apply:
- Billing and Payment: All in-app purchases are made through your Mero Test account using different payment methods (Business QR, Esewa, Fonepay, or Direct Cash).
- Refunds: Generally, all in-app purchases are final and non-refundable. However, Mero Test may consider refunds case-by-case for technical issues or other exceptional circumstances. Refund requests must be submitted within 7 days of purchase.
- Price Changes: Mero Test reserves the right to change, modify, or adjust pricing for in-app purchases at any time.
Who We Share Your Data With
We do not sell, trade, or rent personal data to third parties. However, data may be shared with trusted service providers who assist in operating our website, conducting business, or providing services, under confidentiality agreements.
How Long We Retain Your Data
For registered users, we store the personal information provided in user profiles. Users can see, edit, or delete their personal information at any time. Merotest administrators can also access and edit this information.
What Rights You Have Over Your Data
If you have an account on our application, you can request erasure of your personal data, except for data we are required to keep for administrative, legal, or security purposes.
How We Protect Your Data
We implement security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. Access to personal data is restricted to authorized personnel only.
What Third Parties We Receive Data From
We may receive anonymized or aggregated data from analytics providers, social media platforms, or business partners to improve our services.
What Automated Decision Making and/or Profiling We Do With User Data
We do not use automated decision-making or profiling processes that significantly affect users.
Industry Regulatory Disclosure Requirements
We comply with all applicable data protection laws and regulations to ensure the privacy and security of user data.
Test Results
Users acknowledge that test results are available directly in the app once released by Mero Test officials. IELTS hardcopy TRF (Test Report Form) will be available 5 to 6 days after online results are released.
Contact Information
For privacy-related concerns, please contact us at info@merotest.com.